If you find yourself in a dangerous situation, the only thing that can help is to make an emergency call. But when is a situation really dangerous? And in which situations can I really dial the emergency number? We have asked ourselves the questions.
The most important emergency numbers in Switzerland
General emergency number: 112
Fire brigade: 118
Other helpful emergency numbers
Roadside assistance: 140
Avalanche bulletin: 187
Child and youth emergency call: 147
Telephone counselling: 143
When can you make an emergency call?
The most important question is, of course, when you are really allowed to dial an emergency call. There are countless different situations. If you are in danger, you always have the right to make an emergency call. The three best-known emergency numbers are those of the police, the fire brigade and the ambulance service. These are the most frequently dialled emergency numbers in Switzerland.
You dial the police emergency number as soon as you are in danger or simply need help. The emergency call to the fire brigade is dialled as soon as a fire breaks out and there is a fire. You dial the emergency call of the ambulance service as soon as you need professional medical help. And if you are not sure, you can simply dial 112! 112 is the general emergency number and is even valid throughout Europe. So if you ever find yourself abroad within Europe, you can always count on 112!
But it is not only in dangerous situations that you can make an emergency call. The emergency call says that you can dial it in an emergency situation. There are many other emergency numbers for this, such as for a telephone counselling service or for a child or youth emergency call. These are also emergency situations in which people need help. But what exactly is an emergency situation?
So that you do not lose the overview, we have listed some emergency situations here:
- Accidents in all possible forms (traffic accident, personal accident, etc.)
- Medical emergencies
- Gas leaks
- Toxic emergencies
- Life-threatening situations
- and many more.
Tip: Did you know that you can also make an emergency call with our TarisApp? You can find out more about it right here.
How to make an emergency call?
There are different ways to make an emergency call. The easiest way is to reach for the house phone or the smartphone. According to Statista, the proportion of smartphone owners in 2020 was 97.2%. This means that 9 out of 10 people own a smartphone and are therefore able to make an emergency call quickly. Nevertheless, there are still just under 3 % of the population in Switzerland who do not own a smartphone.
With a smartphone, you can make a quick emergency call at any time. But what do you do if your mobile phone runs out of battery or you have no connection? This happens very rarely, but it is still possible. For example, there are so-called SOS telephone booths on the motorway, which you have certainly seen before when driving by. These SOS telephone booths are primarily intended to provide help in the event of sudden car accidents.
However, there are no longer so many SOS telephone booths, as many people own a smartphone and thus have the possibility to make an emergency call more quickly. In addition, the SOS telephone booths are usually still a few minutes’ walk away. If there is no possibility to make an emergency call yourself, it is essential to make other people in the vicinity aware of you. These people can then dial the emergency call for you.
What alternatives are there to the emergency call?
The most up-to-date alternative to an emergency call is a so-called alerting app, such as our TarisApp. Our emergency call app is designed to alert people to medical emergencies in the vicinity. If you have installed the TarisApp on your smartphone and then find yourself in a medical emergency, it is very easy to ask for help.
On the one hand, you dial the emergency call via the app, and on the other hand, medically trained personnel in the vicinity are alerted and guided to the scene of the accident. This is the best way to bridge the long waiting time until the emergency services arrive. On average, it takes 15 minutes for the emergency services to arrive at the scene of an accident. These 15 minutes are crucial for survival and anyone affected may need medical assistance during this time.
Also because many are overwhelmed with an emergency situation and do not know how to react and act. If you don’t know how to give first aid or would like to learn more about this topic, you can find out more right here.
Note: The TarisApp is an app designed exclusively for medical emergencies.
What happens after an emergency call?
When an emergency call is received at the respective emergency centre, there will first be queries. The emergency centre must first get an overview of the situation before it can act. The more information about the emergency situation is available, the better the emergency centre can work. Therefore, it is extremely important to remain calm and act cooperatively even in an emergency situation. Only then can good help be provided.
What happens in the event of a false emergency call?
If you make a false emergency call, you can expect to be properly busted. It depends on how you make the false emergency call. If it is a prank call, it can be quite expensive. If it is a false alarm, you usually do not have to reckon with any further consequences. However, each call is assessed individually.
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Picture credits: ©Envatoelements